Conversational Sales Intelligence (AI Agent)

I built this intelligent assistant to automate lead engagement and sales closing via WhatsApp. The system employs LLM orchestration and dynamic decision flows to drive conversions in real-time without constant human intervention.

Architecture

• Cloudflare Workers: Runs on the edge for low latency.
• LLM Automation: Logic that guides users through sales steps and answers questions.
• State Management: Uses Durable Objects to keep chat history consistent.
• Integration: Connects to banking and CRM systems for automated workflows.

Implementation Details

• Negotiation Logic: Built the tools used to validate deals and close sales.
• Flow Improvement: Refined the prompts and variables that drive conversation conversion.
• Modular Systems: Used a domain-oriented structure to keep the agents scalable.

Impact & Results

The system enabled sales operations to run 24/7 without interruption, automating complex negotiations with natural conversational flow. This implementation drastically improved lead response times, turning WhatsApp into a high-performance, scalable conversion engine.

Note: Proprietary project developed under contract. Infrastructure details and client data are confidential.